He doesn't get much time to daydream with us, though. In his role as Coordinator, Regilio ensures that all incoming support questions are addressed and that nothing falls through the cracks. In the initial phase, getting used to all the terms and systems takes some time. Regilio has developed into a Support Specialist in various areas at KPN over the past ten years. So we don't have to tell him anything about communication. On the other hand, the world of container logistics and all the processes that go with it sometimes dazzles him. Jan, Evert, Ronnie, Pieter and Aad do everything they can to let him know all the terms, processes and customer systems inside and out as quickly as possible.